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FAQ

Service Fees

Registered Massage Therapy

60 min. $100
45 min. $ 80 * new patients book 45 min.
30 min. $ 55
Inc. GST

FAQ’s about Registered Massage Therapy

How long will the first appointment take?

Please arrive 15 minutes early to fill out a New Patient Form and complete payment. Initial appointments take 45 minutes and subsequent visits range from 30 minutes to one hour.

24 hours notice of cancellation is required as your appointment time is reserved for you. A charge will apply for a missed appointment.

Do I need to bring anything to my appointment?

  • Carecard number if on premium assistance
  • Shorts- If you are being treated for a back, hip, knee, ankle or foot problem and a sports bra for women.
  • Shoes/orthotics- If you have a lower extremity injury related to a sport it may be helpful for you to bring whatever shoes (including orthotics) you use to participate in that sport.

How many appointments will I need?

This varies from patient to patient depending on the scope of your injury. All new patient appointments are 45 minutes. The RMT will assess the problem and discuss a treatment plan.  Progress will depend on a variety of factors.

What is a typical treatment plan?

Initial recommendations are 3 appointments, 7-10 days apart, and then re-assess. Appointments can often be spaced out to 2 weeks, then after 3 or less appointments, there is usually a change to once a month for maintenance or the patient will be advised to direct the treatment plan based on their symptoms

Do you do direct billing for extended health benefits?

We do not do direct billing for extended health benefits.  We are opted-out practitioners. We will provide patients with a detailed receipt that they can submit to their insurance provider.

*This includes ICBC patients.

Does MSP cover Registered Massage Therapy?

Only those MSP beneficiaries with premium assistance status are eligible for a combined annual limit (each calendar year) of 10 visits for acupuncturist services, physiotherapy, massage therapy, chiropractic, naturopathy and non-surgical podiatry. As opted-out practitioners, the patient pays for the full cost of their treatment and we send in an MSP claim electronically on their behalf. A $23.00 cheque will be mailed to the patient.

A patient must enroll for MSP premium assistance before receiving coverage.

Do I need a Doctor’s referral to see a Registered Massage Therapist?

A referral from your doctor is not required to receive massage therapy. Some extended insurance companies require a doctor’s referral before providing extended health coverage however, each plan is different so it is best to check your personal plan.

For ICBC claims, a doctor’s referral is required in some specific cases.  Speak with your ICBC adjuster to determine if it is required for your claim.

Will your Massage Therapist be in contact with the doctor?

A patient’s permission is needed to send anyone, including the doctor, a report. A report ensures that your family physician knows you are receiving massage therapy for a specific problem and how long we expect to treat you. If you have been referred by a specific physician, that requires a report, we can send a report of our assessment and treatment findings after 3 treatments.